Return Policy
*30 Day Customer Satisfaction Guarantee
Every part we sell may be returned within 30 days for a refund of the part price, except for gift certificates. Please authorize your return by contacting our customer service department at 877-899-9021 or 574-223-9021 for international customers
If a part doesn't seem to fit, please don't try to "make it fit" and risk damaging the part, your car, or yourself! Mustangs To Fear is not responsible for any costs exceeding the cost of the part, and we will not accept returns of parts that have been installed or modified.
To receive credit, a returned part must be complete and in its original packaging within 30 days at your cost for freight. Returns may not be refundable if the part, or the packaging, is damaged while in transit to our warehouse. There is a 15% restocking fee for returns other than for quality defects as it takes significant time to check the product for any imperfections and return it to inventory.
Shipping charges are not refundable unless the return is due to our mistake. If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund.
ACCIDENTS HAPPEN
Upon delivery of your order, please inspect the package(s) for visible damage, defects, or shortages. Please document the damage with a picture (if possible) along with reporting the damage immediately to the freight driver or carrier as well as contacting our customer service department at 877-899-9021 or 574-223-9021 for international customers.
PLEASE DO NOT ATTEMPT TO INSTALL A DEFECTIVE PART!
IN SUMMARY
- Item(s) may not be returned without prior authorization.
- Item(s) must be returned within 30 days of delivery date.
- Item(s) painted, stripped, cut, installed, or altered in any way are considered non-returnable.
- Custom or special orders are non-returnable.
- Item(s) must be returned in original packaging
- Restocking fees may apply.
To obtain return authorization, please contact customer service at 877-899-9021 or 574-223-9021 or via email at [email protected]
MTF RETURN POLICY 07.18.24